# Influence | Help Center

> How can we help?

## Getting Started

- [Login to Influence to access Help Center articles](https://influence-help.brandwatch.com/en/articles/13892111-login-to-influence-to-access-help-center-articles.md): Login to Influence to gain access to all our Help Center articles
- [Creating Your Influence Account](https://influence-help.brandwatch.com/en/articles/12414691-creating-your-influence-account.md): After you are added to Influence, you will receive an email with a link to create your account and login. In this article, learn how to create your new Influence account.
- [Overview of Social Media Management \(SMM\)](https://influence-help.brandwatch.com/en/articles/12414694-overview-of-social-media-management-smm.md): In this article, get familiar with the features available in Social Media Management and learn how they can support your social media efforts.
- [Overview of Consumer Intelligence](https://influence-help.brandwatch.com/en/articles/12414695-overview-of-consumer-intelligence.md): In this article, get an overview of our Consumer Intelligence platform and learn what tools are available.

## Product Updates

- [Product Updates: August 2026](https://influence-help.brandwatch.com/en/articles/16770573-product-updates-august-2026.md)
- [Product Updates: July 2026](https://influence-help.brandwatch.com/en/articles/16146999-product-updates-july-2026.md)
- [Product Updates: June 2026](https://influence-help.brandwatch.com/en/articles/15805800-product-updates-june-2026.md)
- [Product Updates: April 2026](https://influence-help.brandwatch.com/en/articles/14819103-product-updates-april-2026.md)
- [Product Updates: March 2026](https://influence-help.brandwatch.com/en/articles/14485448-product-updates-march-2026.md)
- [Product Updates: February 2026](https://influence-help.brandwatch.com/en/articles/13544376-product-updates-february-2026.md): Product Updates - February 2026
- [Product Updates - February 2025](https://influence-help.brandwatch.com/en/articles/12811433-product-updates-february-2025.md): Product Updates - February 2025
- [Product Updates - March 2025](https://influence-help.brandwatch.com/en/articles/12811458-product-updates-march-2025.md): Product Updates - March 2025
- [Product Updates - April 2025](https://influence-help.brandwatch.com/en/articles/12811479-product-updates-april-2025.md): Product Updates - April 2025
- [Product Updates - May 2025](https://influence-help.brandwatch.com/en/articles/12811485-product-updates-may-2025.md): Product Updates - May 2025
- [Product Updates - June 2025](https://influence-help.brandwatch.com/en/articles/12811499-product-updates-june-2025.md): Product Updates - June 2025
- [Product Updates - July 2025](https://influence-help.brandwatch.com/en/articles/12811503-product-updates-july-2025.md): Product Updates - July 2025
- [Product Updates - August 2025](https://influence-help.brandwatch.com/en/articles/12811519-product-updates-august-2025.md): Product Updates - August 2025
- [Product Updates - September 2025](https://influence-help.brandwatch.com/en/articles/12811534-product-updates-september-2025.md): Product Updates - September 2025
- [Product Updates - October 2025](https://influence-help.brandwatch.com/en/articles/12811543-product-updates-october-2025.md): Product Updates - October 2025
- [Product Updates - January 2024](https://influence-help.brandwatch.com/en/articles/12807793-product-updates-january-2024.md): Product Updates - January 2024
- [Product Updates - March 2024](https://influence-help.brandwatch.com/en/articles/12811334-product-updates-march-2024.md): Product Updates - March 2024
- [Product Updates - May 2024](https://influence-help.brandwatch.com/en/articles/12811343-product-updates-may-2024.md): Product Updates - May 2024
- [Product Updates - July 2024](https://influence-help.brandwatch.com/en/articles/12811349-product-updates-july-2024.md): Product Updates - July 2024
- [Product Updates - August 2024](https://influence-help.brandwatch.com/en/articles/12811370-product-updates-august-2024.md): Product Updates - August 2024
- [Product Updates - September 2024](https://influence-help.brandwatch.com/en/articles/12811376-product-updates-september-2024.md): Product Updates - September 2024
- [Product Updates - October 2024](https://influence-help.brandwatch.com/en/articles/12811394-product-updates-october-2024.md): Product Updates - October 2024
- [Product Updates - November 2024](https://influence-help.brandwatch.com/en/articles/12811406-product-updates-november-2024.md): Product Updates - November 2024
- [Product Updates - December 2024](https://influence-help.brandwatch.com/en/articles/12811414-product-updates-december-2024.md): Product Updates - December 2024
- [Product Updates - January 2023](https://influence-help.brandwatch.com/en/articles/12807561-product-updates-january-2023.md): Product Updates - January 2023
- [Product Updates - February 2023](https://influence-help.brandwatch.com/en/articles/12807570-product-updates-february-2023.md): Product Updates - February 2023
- [Product Updates - March 2023](https://influence-help.brandwatch.com/en/articles/12807576-product-updates-march-2023.md): Product Updates - March 2023
- [Product Updates - April 2023](https://influence-help.brandwatch.com/en/articles/12807580-product-updates-april-2023.md): Product Updates - April 2023
- [Product Updates - June 2023](https://influence-help.brandwatch.com/en/articles/12807585-product-updates-june-2023.md): Product Updates - June 2023
- [Product Updates - August 2023](https://influence-help.brandwatch.com/en/articles/12807608-product-updates-august-2023.md): Product Updates - August 2023
- [Product Updates - September 2023](https://influence-help.brandwatch.com/en/articles/12807622-product-updates-september-2023.md): Product Updates - September 2023
- [Product Updates - October 2023](https://influence-help.brandwatch.com/en/articles/12807636-product-updates-october-2023.md): Product Updates - October 2023
- [Product Updates - November 2023](https://influence-help.brandwatch.com/en/articles/12807653-product-updates-november-2023.md): Product Updates - November 2023
- [Product Updates - December 2023](https://influence-help.brandwatch.com/en/articles/12807662-product-updates-december-2023.md): Product Updates - December 2023
- [Product Updates - April 2022](https://influence-help.brandwatch.com/en/articles/12801292-product-updates-april-2022.md): Product Updates - April 2022
- [Product Updates - October 2022](https://influence-help.brandwatch.com/en/articles/12807536-product-updates-october-2022.md): Product Updates - October 2022
- [Product Updates - November 2022](https://influence-help.brandwatch.com/en/articles/12807541-product-updates-november-2022.md): Product Updates - November 2022

## Using Influence

- [Overview: Using Discover](https://influence-help.brandwatch.com/en/articles/12414697-overview-using-discover.md): With Discover, you can Search for Influences, Create Influencer Reports, and Compare Influencers
- [Sending Messages to Influencers](https://influence-help.brandwatch.com/en/articles/12414702-sending-messages-to-influencers.md): In this article, learn how to use the Messages tool to send bulk emails to your influencers.
- [Authenticating Social Accounts in Influence](https://influence-help.brandwatch.com/en/articles/12414703-authenticating-social-accounts-in-influence.md): In this article, we cover why authentication for your influencers’ accounts necessary for their protection, what options are available to authenticate your influencers’ accounts, and how to trouble...
- [Onboarding Influencers](https://influence-help.brandwatch.com/en/articles/12414704-onboarding-influencers.md): In this article, learn about the influencer onboarding process from start to finish.
- [Managing Influencers](https://influence-help.brandwatch.com/en/articles/12414705-managing-influencers.md): Learn some helpful tips in this article to facilitate your influencer management.
- [Emailing Influencers](https://influence-help.brandwatch.com/en/articles/12414708-emailing-influencers.md): In this article, learn about the types of automated emails available to influencers and how to send mass emails in Influence.
- [Accessing and Customizing Your Influencers' Dashboard View](https://influence-help.brandwatch.com/en/articles/12414709-accessing-and-customizing-your-influencers-dashboard-view.md): In this article, learn how to access and customize your influencers' dashboard view.
- [Campaign Creation, Proposal, and Reporting](https://influence-help.brandwatch.com/en/articles/12414712-campaign-creation-proposal-and-reporting.md): In this article, learn how to create campaigns, proposals, and reporting in Campaigns
- [Managing Campaigns and Exporting Data](https://influence-help.brandwatch.com/en/articles/12414714-managing-campaigns-and-exporting-data.md): In this article, learn how to manage campaigns and export campaign data
- [Viewing Campaign Reports in Influence](https://influence-help.brandwatch.com/en/articles/13621340-viewing-campaign-reports-in-influence.md): Learn how to see your Influence campaign report and how to share or export it.
- [Configuring Payments](https://influence-help.brandwatch.com/en/articles/12414716-configuring-payments.md): In this article, learn how to configure payments
- [Inviting Influencers to Receive Payments](https://influence-help.brandwatch.com/en/articles/12414717-inviting-influencers-to-receive-payments.md): In this article, learn how to invite influencers to receive payments
- [Paying Influencers](https://influence-help.brandwatch.com/en/articles/12414718-paying-influencers.md): In this article, learn to how to pay your influencers
- [Deprecation of TikTok Metrics in Influence](https://influence-help.brandwatch.com/en/articles/13045180-deprecation-of-tiktok-metrics-in-influence.md): Learn about deprecated channel-level metrics in Influence CRM for authenticated TikTok accounts.

## Administration

- [Settings in Influence](https://influence-help.brandwatch.com/en/articles/12414755-settings-in-influence.md): In this article, you’ll find an overview of what you can do in each section of Settings.
- [Adding Users and Managing Permissions](https://influence-help.brandwatch.com/en/articles/12414754-adding-users-and-managing-permissions.md): In this article, learn how to add users to your team in Influence and what types of permissions are available.
- [Managing Your Influence Notifications](https://influence-help.brandwatch.com/en/articles/12414752-managing-your-influence-notifications.md): In this article, learn how to check your notifications and set your notification preferences.
- [Managing Influencer Groups and Talent Managers](https://influence-help.brandwatch.com/en/articles/12414753-managing-influencer-groups-and-talent-managers.md): Learn how to use the groups feature, customize your influencer groups, and assign talent managers to manage a group of influencers.
- [Guide for Influencers](https://influence-help.brandwatch.com/en/articles/12414696-guide-for-influencers.md): In this article, learn how to manage your influencer data when working with an organization

## Integrations

- [Connecting a Shopify Account to Influence](https://influence-help.brandwatch.com/en/articles/12414756-connecting-a-shopify-account-to-influence.md): Get step-by-step instructions in this article to connect your Shopify account and begin tracking your Shopify sales.
- [Connecting a Bitly Account to Influence](https://influence-help.brandwatch.com/en/articles/12414757-connecting-a-bitly-account-to-influence.md): Get step-by-step instructions in this article to connect your Bitly account to Influence and start tracking your links in campaigns.
- [Influence's Integration with the TikTok Creator Marketplace \(TTCM\) API](https://influence-help.brandwatch.com/en/articles/12414758-influence-s-integration-with-the-tiktok-creator-marketplace-ttcm-api.md): Get detailed information about how the API integration affects Influence's different products.

## FAQs & Troubleshooting

- [Influence Outbound Email Domain Configuration](https://influence-help.brandwatch.com/en/articles/12414761-influence-outbound-email-domain-configuration.md): In this article, learn more about the change and how to configure your email domain in Influence.
- [Contacting the Support Team in Influence](https://influence-help.brandwatch.com/en/articles/14975796-contacting-the-support-team-in-influence.md): In this article, learn how to access the Platform Status page to check for platform issues and contact the Support team within the platform or by email.