This year, TikTok migrated from the TikTok Creator Marketplace API to the TikTok One API, a change that impacted multiple processes in Influence. In the new API, certain channel-level TikTok metrics for authenticated TikTok accounts are not supported and as a result will no longer be supported in the Influence CRM as of December 2025.
Deprecated channel-level metrics for authenticated TikTok accounts
Please be aware that as of December 15, 2025, the following TikTok channel-level metrics for authenticated accounts will no longer be available in the Influence CRM:
Followers Growth metric
Completion Rate metric
Is Negotiable metric
Sponsored Video Metrics section
Note: Metrics on sponsored posts will still be available in Influence Campaigns.
Post Topics section
Top Audience Cities chart